Directorate of distance education

Self Assessment Questions
1. Write about e- business?
2. How to create value in e – business?
3. What are the key security concerns in e – business?
4. What are the common security measures for e – business?
5. What type of security solutions available for e- business?
6. What is the importance of e-logistics?
7. What is the importance of e- fulfillment?
8. What are the major characteristics of e- commerce in logistic 
services?
9. Why do we need e-Logistics and Technology Management?
10. Are e-logistics and e-commerce the same thing?
11. Explain about e-procurement?
12. What are the objectives of e- procurement?
13. What are the different types of e- procurement models?
14. What are the differences between procurement and e- 
procurement?
15. What are the advantages of e- procurement?
16. Discuss what is back office and its applications?
17. Define Intranet and Extranet?
18. Explain Groupware?
19. How an internet auction takes place?
20. Write short notes about BPM & EAP?
21. Discuss about e- marketing & e- commerce?
22. Explain about CRM?
23. Write about SCM?
24. What is SRM?
25. Discuss about ERM?
26. Write about KM?
27. Explain about ERP?
28. Discuss about EAI?
29. Explain PLM?
30. Explain ILM?

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Notes
319
CASE STUDY
Keiretsu and Supply Chain Management (SCM)
Supply chain management (SCM) aims at managing supply and 
demand optimizing resources, reducing cost and providing efficient 
customer service. ‘Keiretsu’ is a Japanese word that refers to powerful 
business group. It depicts how businesses share each other’s resources. 
Keiretsu is a relationship among suppliers, partners and customers who 
do business with each other. It is basically a vertically related group with 
sound manufacturing and a large network of suppliers and subcontractors. 
Under the Keiretsu arrangement, major suppliers and 
subcontractors do business with only one of the producers. Keiretsu shares 
many of the goals of the SCM as the latter is based on the management 
of relationships both between corporate functions and across companies. 
SCM offers an opportunity for firms to enjoy many of the benefits of 
Keiretsu, such as stability and efficiency. In Japan, large companies act as 
the centre of Keiretsu. 
In Japan, there are six main business groups: Mitsui, Mitsubishi, 
Sumitomo, Fuyo, Sanwa and Dai-Ichi Kangyo. Toyota is a member 
of Mitsui group and has such as extensive network of suppliers and 
subcontractors that it has become a core company of its own Keiretsu. 
This ensures that there is no overlap between similar companies. Major 
suppliers do business with only one of the producers. 
A major Japanese manufacturer also uses a single source for its 
material requirement. This makes the supplier more responsive. As global 
competition continues to grow, firms need to re-examine their channel 
alternatives and assess which forms of channel relationships will fit best 
with their long term objectives.
Source:
Anurag Saxena and Kaaushik Sircar (2008), Logistics and Supply Chain 
Management.

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Notes
320