Legislative gaps that need to be addressed are:
1. Build capacity of lawmakers and the judiciary:
Capacity building would help governments for-
mulate informed policies and laws in the area of
e-commerce and equally strengthen enforcement
of such laws. Members of Parliament who adopt
relevant legislation should be included.
2. Legal framework to enforce contracts, resolve
disputes and protect consumers: The current
framework should be adopted to establish a level
playing field between providers and custom-
ers and advance consumer protection through
improved supervision, transparency and digital/
financial literacy.
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