Digital economy blueprint

ment,  digital business, a thriving innovative and 

entrepreneurial ecosystem and a new set of digital 

economy skills and values. There are four cross-cut-

ting themes that are resident in every pillar, namely 

legal and policy frameworks, emerging technologies, 

interoperability and data.

28

---

29

---

DIGITAL ECONOMY BLUEPRINT

30

---

CHAPTER 3.0 DIGITAL GOVERNMENT

CHAPTER 3.0 

DIGITAL GOVERNMENT

31

---

DIGITAL ECONOMY BLUEPRINT

3.0 DIGITAL GOVERNMENT

3.0  DIGITAL GOVERNMENT

Government has a critical role to play in the creation, 

establishment and promulgation of a digital economy, 

first as an orchestrator of the national ecosystem, as a 

controller of significant natural and monetary resourc-

es and finally as an indicator of preferred direction to 

the private sector. The creation of a digital economy is 

a whole-of-government effort requiring articulation, 

consensus and the use of political will.

This pillar focuses on the power of government to 

rally citizens, businesses and other national actors to 

create a digital economy. Modernisation of govern-

ments through the use of ICT for efficient, transparent 

and  inclusive  government  service  delivering  effect, 

to create a next-generation government.  Digital tech-

nologies can help governments to:

 

ƒ

Understand their citizens better and achieve better 

outcomes

 

ƒ

Provide services more effectively and efficiently

 

ƒ

Find new solutions to policy challenges

 

ƒ

Engage with external partners to develop new de-

livery models

 

ƒ

Commercialise some public services and develop 

fresh sources of revenue

In a digital economy, the role of government changes 

from being a service provider to be an orchestrator 

and moderator of the ecosystem.