How did you feel about it?
I was excited about it
I was really proud to be part of the team
I enjoyed working in a team
why:
team sports taught me how to work with other people to accomplish a shared goal
I could never have completed the work on my own, but working together we got the job done
I like team work, it can show my ability to collaborate with people effectively
the project itself was easy enough
I had really great team members
it was quite a challenge
it was quite a struggle
why:
people were already accustomed to using another tool and working a particular way
I don't really like team work or any kinds of projects
I'm more productive when I work alone
I personally prefer to work on my own
there was misunderstanding among team members
communication among project members was not effective
ANSWERS
Last year, my company decided to start using CRM software because my boss finally realized that in the age of big data the company had to move beyond the sticky notes, EXCEL spreadsheets and disorganized filling cabinets, and start using advanced organizational technology that can track sales, locate trends, automate many of the interactions that occur in the company on a daily basis and, what's important, make that data available across departments.But my company is not so big, and therefore it doesn't have a technical support department. So we had to make a software implementation plan ourselves. Five of us teamed up to work on this project. And my boss asked me to take the lead on it.
At first, we wanted to find the right CRM solution for our company's needs. I made a list of CRM vendors, and each team member had to evaluate at least one CRM system. Then we all worked together to plan and manage the implementation schedule, provide employee training, and ensure a smooth transition for our employees.
As a team lead, I was responsible for making sure team members were productive, the project remained within budget, and deadlines were met. Also, I had to organise training sessions, weekly webinars, and blog posts that all employees of our company could access if and when they need help or guidance.
On the one hand, I was really proud of myself because my boss trusted me with such an important task. And, of course, it was exciting as it was something I had never done before. On the other hand, it was quite a challenge 'cause I had to motivate people to work overtime because we couldn't ignore our everyday work duties. In addition, we faced resistance from many employees in our company 'cause their first thought was that the new software would be too difficult to learn, or it would disrupt their comfort levels, or even replace their jobs.
Do'stlaringiz bilan baham: |