Deployment of Telework in European Public Administrations

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Deployment of Telework in European Public Administrations: An Overview

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teleworkers has been involved in process re-engineering via teleworking applications since June
1997. Main reasons for the experiment are:
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reduction of working time for each administrative process;
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monitoring office workloads;
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improvement of work distribution;
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staff mobility replaced by work mobility.
The average age of the participants (60% female, 40% male) is 32, all employed full-time, using
satellite offices or various forms of networking. The telework application has induced the
Ministry to reconsider workflow and to simplify procedures, thus reducing bureaucratic hold-ups.
Considering the intersectional nature of the project, it is hoped to extend telework applications to
all Ministerial procedures and to the rest of the Italian civil service.