Deployment of Telework in European Public Administrations

Lesson learned and outlook
Telework also in public administrations can emerge unplanned, in an informal and self-organised
way supported by a high-tech environment and existing ICT skills. In such an environment it
might be regarded as a ‘natural’ and unremarkable side-effect of telematic applications. However,
some of the difficulties described might be due to a deficit of consciously organised elements in
labour relations. Despite a lack of goal orientation towards telework, the practitioners expect the
work style to continue and expand within the organisation.