Deployment of Telework in European Public Administrations

The case
Background and motivation
The ‘Arbejdsskadestyrelsen’is an organisation working for the Ministry of Social Affairs. A
telework pilot in the department for ‘Sagsproduktion’, starting in 1996, was initiated by the senior
management and prepared carefully and with broad participation. As main reasons for the trial,
two policy objectives are declared: 
a)
to make own experiences with telework for a broader societal use;
b)
in the scope of the Social Ministry’s policy (see above) a development towards the
improvement of quality of workplaces and the creation of family-friendly work
environments. From a managerial point of view the attractiveness of flexible work patterns
should help to retain experienced staff members.
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