Dear Sir / Madam

Dear Sir / Madam.

My name is Abdullayev Boburmirzo. I am a regular customer of Car Rental company. I am writing to your attention to a problem with the car I hired from your company, Car Rental Company, in Tashkent, on the 5th September.

I rented it for a month and paid rent upfront. During the time of hiring, the car was working fine. However, on the next day, while travelling to the university, I felt the air condition was not working properly. The conditioner of the car stopped working the day and being problems with brake. Afterwards, I phoned the company.

I brought this issue to your office a week ago and was promised an immediate solution. Nevertheless, the issue is yet to be resolved. According to the rental agreement, your company to have a solution to this problem. I would be grateful if you could repair the air conditioning system of the car within or replace it with another one. I am hoping that you would either fix it or replace with a good one.

I look forward to hearing from you soon.