Date: Lesson Meeting people Lesson materials appendix lead in activity

APPENDIX 3: "PROFESSIONAL ETIQUETTE MEETING AND GREETING PEOPLE."

Six Tips to Effectively “Meet and Greet”

1.Stand up

2.Step or lean forward

3.Make eye contact

4.Have a pleasant face

5.Shake hands

6.Greet the other person -repeat their name

How to Shake Hands

Step 1: Extend your right hand to meet the other person's right hand.

Step 2: Point your thumb upward toward the other person's arm and extend your arm at a slight downward angle.

Step 3: Wrap your hand around the other person's hand when your thumb joints come together. Step 4: Grasp the hand firmly and squeeze gently once. Remember that limp handshakes are a big turnoff, as are bone-crushing grasps.

Step 5: Hold the handshake for 2 to 3 seconds.

Step 6: Pump your hand up and down a few times to convey sincerity. (This gesture is optional.) Another key to a good handshake is to stiffen your wrist a little.

 Introducing Yourself

If someone else did not introduce you, begin to announce in a loud audible voice a greeting and your name (as you would like to be referred to as). Also add any personal information you think may help them remember who you are. “Hello, Nice to meet you. I am Eric. I work with Michelle on the Smith account”

 Introductions

Introduce individuals to each other using both first and last names. If you're introducing someone who has a title, include the title as well as the first and last names in the introduction. If the person you are introducing has a specific relationship to you, make the relationship clear by adding a phrase such as 'my boss,' 'my wife' or 'my uncle.' In the case of unmarried couples who are living together, 'companion' and 'partner' are good choices. Use your spouse's first and last name if he or she has a different last name than you. Include the phrase 'my wife' or 'my husband.' Introduce an individual to the group first, then the group to the individual. For example: 'Dr. Brown, I'd like you to meet my friends Kym Hsu, Shawn Campbell and Michael Via. Everyone, this is Dr. Kurt Brown.‘

 A Man to a Woman

In the social world a man is always introduced to a woman, "Mrs. Brown, may I present Mr. Black," or, "Mrs. Brown, I should like to present Mr. Black:" The word "present" makes this introduction the most formal of all introductions. The same introduction may also be made in the following ways, "Mrs. Brown, I should like to introduce Mr. Black," or, "Mrs. Brown, Mr. Black," as it is not necessary to use a sentence in an introduction. Many persons prefer the correct but less formal introduction, "Mr. Black, have you met Mrs. Brown?" or, "Mr. Black, may I introduce you to Mrs. Brown." This last, however, is not spoken with the rising inflection, as it is not a question directed to Mr. Black. In all instances cited, the deference is being shown Mrs. Brown.