Convenience

8.
I usually make decisions
before the
deadline.
1. way
2. somewhat
3. just
9.
After making a decision, I
look for other
alternatives, wishing I had waited.
1. rarely
2. occasionally
3. usually
10.
I
regret having made a decision.
1. rarely
2. occasionally
3. often
Source:
Adapted from Robert N. Lussier,
Supervision: A Skill-
Building Approach
, 2nd ed., 1994, pp. 122–123, © 1994 by Richard
D. Irwin, Inc. Reproduced with permission of The McGraw-Hill
Companies.
EXPERIENTIAL EXERCISE
Decision Making with Journaling
and Affinity Diagrams
Purpose:
This exercise gives you practice in using both
journaling and affinity diagrams, both of which are tools
for effective decision making. These techniques can be
used to help expand and improve your decision making
in many areas of your life, both personal and professional.
Introduction:
The chemist Linus Pauling, winner of
Nobel Prizes in both Chemistry and Peace, said, “The
best way to have a good idea is to have a lot of ideas.”
Journaling is one technique to increase the quantity of
ideas generated in response to a decision situation.
Affinity diagrams can be used alone or in conjunction
with journaling or other idea-generating techniques.
Affinity diagrams help you to interpret and organize
a quantity of diverse ideas. The diagrams are particu-
larly useful in decision situations that involve lots of
ideas, where the ideas are very different from each
other and the relationships between the ideas are not
Chapter 4:
Managing Decision Making
1 2 1
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well understood, and where the underlying questions
seem overwhelming or too complex to analyze
rationally.