Convenience

Appendix:
Interpretations of Skills Self-Assessment Instruments
495
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CHAPTER 11: MANAGERIAL LEADER BEHAVIOR
QUESTIONNAIRE
These statements represent twenty-three behavior categories that research has identified
as descriptive of managerial leadership. Not all twenty-three are important in any given
situation. Typically, fewer than half of these behaviors are associated with effective per-
formance in particular situations; thus, there is no “right” or “wrong” set of responses on
this questionnaire. The behavior categories are as follows:
1. Emphasizing performance
2. Showing consideration
3. Providing career counseling
4. Inspiring subordinates
5. Providing praise and recognition
6. Structuring reward contingencies
7. Clarifying work roles
8. Setting goals
9. Training or coaching
10. Disseminating information
11. Encouraging participation in decisions
12. Delegating
13. Planning
14. Innovating
15. Problem solving
16. Facilitating the work
17. Monitoring operations
18. Monitoring the environment
19. Representing the unit
20. Facilitating cooperation and teamwork
21. Managing conflict
22. Providing criticism
23. Administering discipline
In military organizations at war, inspiring subordinates, emphasizing performance, clari-
fying work roles, problem solving, and planning seem most important. In military orga-
nizations during peacetime, inspiring subordinates, emphasizing performance, clarifying
work roles, showing consideration, providing criticism, and administering discipline
seem most important. In business organizations, emphasizing performance, monitoring
the environment, clarifying work roles, setting goals, and sometimes innovating seem to
be most important. In each of these instances, however, the level of organization, type of
technology, environmental conditions, and objectives sought help determine the
exact mix of behaviors that will lead to effectiveness. You should analyze your particular
situation to determine which subset of these behavior categories is most likely to be
important, and then strive to develop that subset.