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Fundamentals-of-Management-8th-Edition-Ricky-Griffin-978-1285849041

You Make the Call
Managing By Clowning Around
1.
What role do groups play at Cirque du Soleil?
2.
How easy or difficult would it be for a traditional
organization to adopt the team-based methods
used at Cirque Du Soleil?
3.
If for some reason Cirque du Soleil decided to
move away from team-based decision making,
what difficulties might it encounter?
4.
How do organizations like Cirque du Soleil most
likely manage conflict?
ENDNOTES
1
“Stick to Your Dream—Guy Laliberté,”
Young Entrepreneur
, www.
entrepreneur.com/topic/young-entrepreneurs, accessed on January
1, 2014; “Business Lessons from Poker—Guy Laliberté,”
Young
Entrepreneur
, www.entrepreneur.com/topic/young-entrepreneurs,
accessed on January 1, 2014; Jason Zinoman, “Defiant Showman
Demands His ‘Wow,’”
New York Times
, June 3, 2011, www.nytimes
.com, accessed on January 1, 2014; “Laliberté, Guy,”
eNotes.com
, 2013,
www.enotes.com, accessed on January 1, 2014; Cirque du Soleil,
Chapter 13:
Managing Work Groups and Teams
4 2 1
Copyright 2016 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
www.MyEbookNiche.eCrater.com


“Cirque du Soleil at a Glance” (2012), http://www.cirquedusoleil.
com/en/home/shows.aspx, accessed on January 1, 2014; Lyn Heward
and John U. Bacon,
Spark: Igniting the Creative Fire That Lives within
Us All
(Toronto: Doubleday Canada, 2006); Arupa Tesolin, “Igniting
the Creative Spark at Cirque du Soleil,”
SelfGrowth.com
, www
.selfgrowth.com, accessed on January 1, 2014; Geoff Keighly, “The
Phantasmagoria Factory,”
CNNMoney.com
, http://money.cnn.com,
accessed on January 1, 2014; Glenn Collins, “Run Away to the Circus?
No Need. It’s Staying Here,”
New York Times
, April 29, 2009, www
.nytimes.com, accessed on January 1, 2014.
2
For a review of definitions of groups, see Gregory Moorhead and
Ricky W. Griffin,
Organizational Behavior
, 11th ed. (Boston:
Houghton Mifflin, 2013).
3
Dorwin Cartwright and Alvin Zander, eds.,
Group Dynamics:
Research and Theory
, 3rd ed. (New York: Harper & Row, 1968).
4
Rob Cross, Nitin Nohria, and Andrew Parker, “Six Myths about
Informal Networks—and How to Overcome Them,”
Sloan
Management Review
, Spring 2002, pp. 67–77. See also Richard
McDermott and Douglas Archibald, “Harnessing Your Staff’s
Informal Networks,”
Harvard Business Review
, March 2010,
pp. 82–89.
5
Robert Schrank,
Ten Thousand Working Days
(Cambridge,
Mass.: MIT Press, 1978); and Bill Watson, “Counter Planning
on the Shop Floor,” in Peter Frost, Vance Mitchell, and Walter
Nord (eds.),
Organizational Reality
, 2nd ed. (Glenview, IL: Scott,
Foresman, 1982), pp. 286–294.
6
“After Layoffs, More Workers Band Together,”
Wall Street
Journal
, February 26, 2002, p. B1.
7
Bradley L. Kirkman and Benson Rosen, “Powering Up Teams,”
Organizational Dynamics
, Winter 2000, pp. 48–58.
8
John Mathieu, M. Travis Maynard, Tammy Rapp, and Lucy
Gibson, “Team Effectiveness 1997–2007: A Review of Recent
Advancements and a Glimpse into the Future,”

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