Convenience

Questions for Review
1.
Describe the difference between programmed
and nonprogrammed decisions. What are the
implications of these differences for decision
makers?
2.
What are the different conditions under which
decisions are made?
3.
Describe the behavioral nature of decision making.
Be certain to provide some detail about political
forces, risk propensity, ethics, and commitment
in your description.
4.
What is meant by the term
escalation of
commitment
? In your opinion, under what con-
ditions is escalation of commitment likely to
occur?
5.
Explain the differences among three common
methods of group decision making—interacting
groups, Delphi groups, and nominal groups.
Questions for Analysis
1.
Was your decision about what college or university to
attend a rational decision? Did you go through each
step in rational decision making? If not, why not?
2.
Most business decisions are made under condi-
tions of either risk or uncertainty. In your opinion,
is it easier to make a decision under a condition of
risk or a condition of uncertainty? Why?
3.
Recall a decision that you recently made that had
ethical implications. Did these implications make
the decision easier or harder?
Chapter 4:
Managing Decision Making
1 1 9
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