Convenience

Socialization
is generalized norm conformity that
occurs as a person makes the transition from being an outsider to being an insider.
socialization
Generalized norm
conformity that
occurs as a person
makes the transition
from being an
outsider to being an
insider in the
organization
406
Part 4:
Leading
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A newcomer to an organization, for example, gradually begins to learn about such norms
as dress, working hours, and interpersonal relations. As the newcomer adopts these
norms, she is being socialized into the organizational culture. Some organizations, such
as Texas Instruments, work to actively manage the socialization process; others leave it to
happenstance.
Cohesiveness
A third important team characteristic is cohesiveness.
Cohesiveness
is the extent to
which members are loyal and committed to the group. In a highly cohesive team, the
members work well together, support and trust one another, and are generally effective
at achieving their chosen goals.
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In contrast, a team that lacks cohesiveness is not very
coordinated, its members do not necessarily support one another fully, and it may have a
difficult time reaching goals. Of particular interest are the factors that increase and
reduce cohesiveness and the consequences of team cohesiveness. These are listed in
Table 13.2.
Several different factors can influence the cohesiveness of a group. For example, a
manager can establish intergroup competition, assign compatible members to the
group, create opportunities for success, establish acceptable goals, and foster interaction
to increase cohesiveness. Other factors can be used to decrease cohesiveness.