Contents Introduction chapter 1

each commodity on their own, while also creating a profitable business. 
Tourists 
purposely seek out help from a travel agent or tour operator because it provides more 

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bang for their buck. It is important that tour operators spend time on evaluation of 
pricing before finalizing a tour package. 
Providing a safe and enjoyable tour 
A tour should be everything a traveler wants, and more. A tour operator should 
be very well versed in putting together an experience that will create memories to last 
a lifetime.
As important as it is to deliver a meaningful, positive experience, it is also vital 
to
 
keep your travelers safe throughout the trip
. 
Some tour activities may pose a 
potential risk to travelers, which pose a liability to your company. 
As a tour operator, it is wise to encourage your traveler to invest in travel 
insurance, for example, 
ABTA
 Travel Sure travelers insurance. Insurance will 
provide comfort to both you and your client as they embark on adventures of a 
lifetime.
The importance of travel for the economy 
Tourism can spark economic growth in an area of high demand
. 
Countries that 
are more prone to tourism get an influx of wealth from visitors coming in and 
spending money on hotels, food, souvenirs, and activities
.
Last year the tourism 
sector raised global GDP by $2,892 billion.
Tourism supports communities that otherwise may not many other sources of 
income. Travel serves as a reliable and steady source of income to remote areas with 
limited access to resources.
Online booking platforms and online travel agencies boost the economy 
significantly, reaching sales revenue of 99 billion dollars in 2019. Overall, travel and 
tourism play a key role in keeping money flowing across the globe. 
Gaining a new perspective 

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Travel allows people to break free of their everyday lives and expose themselves to 
various cultures, languages, customs, and ways of life.
Venturing to a new landscape with new people can teach someone more than 
any picture book or movie could teach. To engage in a different atmosphere can 
change your whole perspective of the world and open your eyes to how different life 
is in places far from your hometown. 
This integration of lifestyles can lead to a more understanding world, where 
people accept one another and embrace differences. Travel helps eliminate the fear of 
the unknown and encourages kindness worldwide 
Travel can protect the environment
In the last few years, extreme efforts have been taken to make travel 
environmentally friendly. Sustainable tourism promotes the protection of tour 
destinations.
 
If done properly, travel will leave a location unharmed, and maybe even 
better if the tour includes activities such as clean-ups or planting trees. operators have 
a corporate social responsibility to provide sustainable Tour packages. Sustainability 
does not have to come at the expense of an amazing trip, a tour operator can plan in 
the customer’s and the world’s best interests.
Understanding supply chain management (SCM) is vital in understanding how 
tour operators work with other sectors of the travel industry.
 
SCM is the flow of 
goods and services from their raw, original materials to the final product in the hands 
of the customers. 
SCM is significant in the hospitality industry. Customer satisfaction is reliant 
on the services presented to them while they are traveling. The food, housekeeping, 
and even the compliance at the front desk are all factors that can make or break a 
visitor’s stay in a hotel. A hotel’s good providers play an important role in a tourist’s 
overall experience.
The Chain of Distribution 

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The chain of distribution is a term that describes the interconnectedness of 
principals, wholesalers, retailers, and consumers. The inner workings of these 
elements are all dependent on each other to run smoothly, and they all play a key role 
in the tourism industry.