Contents Introduction chapter 1

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1 
1 
Contents 
Introduction
……………………………………………………………..…....3
 
Chapter 1
. Theoretical aspects of tour operator services in tourism industry. 
1.1
 
The 
essence 
and 
characteristics 
of 
tour 
operators……………………………………………………………….……..5
 
1.2
 
The interaction of tour operators with other sector of tourism 
industry…………………………………………………………………..….10 
1.3
 
Key 
trends 
and 
issues 
in 
travel 
services 
worldwide…………………………………………………………………...16 
Chapter II.
The formation of tour operator activities. 
1.1
 
The basic principles behind the construction and marketing of a 
package 
tour………………………………………………………………………….24
 
1.2
 
Evaluating alternative methods of tour distribution and recognize 
the 
importance 
of 
new 
forms 
of 
electronic 
reservations…………………………………………………………….……31 
1.3
 
The 
sales 
systems 
for 
operators 
and 
their 
clients……………………….......................................................................
.
34 
Conclusion
……………………………………………………………….…..38
 
References
…………………………………….……………………….…..…43
 
 

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INTRODUCTION 
The first tour operator went into business in England in 1758, and is still in 
business today. In Europe, pleasure travel started in earnest during the 1840s, when 
Thomas Cook began conducting tours to Paris and later around Europe. By the 1850s, 
railroad tours were already in operation. 
The bachelor thesis defines the role of tour operator as a key factor in the 
success of the tourism industry. Tourists count on tour operators to turn their dream 
vacations into realities. Booking a tour is an easy way for a traveler to experience a 
foreign land and make sure they hit the best spots. The main goal or function of a tour 
operator is to organize the services being provided to the customer, such as 
transportation and accommodations. The tour operator is the brains behind the beauty 
of vacation and they leverage their expertise and resources. The tour operator is the 
leader of any activity that has been planned, and they must be able to conduct 
themselves as such. An effective leader is organized and is able to effectively use 
technology in order to maximize the efficiency of the tours 
Furthermore, the paper analyzes the evaluating alternative methods of tour 
distribution and recognize the importance of new forms of electronic reservations and 
sales systems for operators and their clients.
The subject of this thesis is theoretical aspects of tour operator services in 
tourism industry. 
The object of the research is explaining the functions of each type of 
operator. 
The purpose and missions of the research; The purpose of choosing this 
research is explaining the tour operators contribute to the positive experiences that 
travelers across the globe endure. They allow people to travel stress-free and for a 
relatively cheap price. 
Missions along with thesis; 

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3 
3 

Understanding the meaning and importance of peculiarities tour 
operator services as well as theoretical aspects 

Explaining how operators interact with other sectors of industry 

Describing key trends and issues in travel services worldwide 

Understanding the formation of tour operator activities and the 
basic principles the construction and marketing of a package tour. 
This thesis consists of introduction, 2 chapter and conclusion, annotation, 
references, 
as 
well 
as 
appendix.