Conduct of modern science– 2016 • Díl 1

MATERIALS OF THE XVI INTERNATIONAL SCIENTIFIC AND PRACTICAL CONFERENCE ★ March 30 - April 7, 2020
establishing a public body with the relevant authority and regulating other interrelated 
issues. In accordance with the Malta Travel and Tourism Services Act, strict 
requirements are imposed on enterprises that provide tourism services. For example, 
with regard to control and supervisory functions the following measures are taken at 
accommodation facilities: a comprehensive inspection of accommodation facilities, 
control checks and checks based on complaints.
In accordance with the laws of Malta, travel agencies can be classified as 
follows: an overseas travel agency; a company that organizes overseas traveling and an 
organized excursion operator. Specifically, an overseas travel agency is defined as a 
company that, while acting as an agent or a principal, gives advice or undertakes 
obligations to provide tourists and other people with tourist services in the area of 
traveling abroad. This definition does not include owners of hotels, guest houses, 
hostels and resort facilities, people who offer accommodation at private houses and 
tourist guides.
As regards German tourism laws, it can be pointed out that they constitute the 
mandatory contract law that is focused on package tours. It is so because package 
tours offered by tour operators play a decisive role in the travel market. As opposed 
to hotel booking, the customer is obliged to make a down payment to the tour operator, 
and if something goes wrong, the customer has to apply to the tour operator seeking a 
refund. Upon adoption of the EU Package Tour Directive, the German legislative 
body brought provisions of the country’s civil code into compliance with the 
requirements of the Directive. As the Directive was compiled on the principle of 
minimum requirements, German travel laws deviate substantially from the Directive 
as far as package tours are concerned. German law does not regulate other types of 
contracts. In particular, this concerns agreements signed between a consumer and an 
agency or a hotel. There are some judicial precedents related to the protection of 
consumer rights when consumers dealt with travel agencies. The scope of package tour 
laws corresponds to the Directive. On the one hand, these laws apply to tour operators 
and, on the other hand, to tourists. A tourist is not just a consumer, i.e. a person who 
buys a package tour for private purposes. This provision is applied to all tourists, 
including those who buy tourist packages for commercial purposes.
On the other hand, a tour operator is not required to act as a professional 
organization. A parish that organizes a pilgrim tour can also be considered as a tour 
operator. A package tour should include at least two services, and a tour operator
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