Communication

Now, if you read or listened carefully to the message and decoded it correctly, you would have answered…

“There is no law… to have a widow, he’d have to be dead.”

• How about this one?… your doctor just walked back into your examination room and announced “It appears you’ve suffered a deep musculature contusion.” Can you decode medical jargon enough to know that you have…

• a bad bruise?

• Receiver...
• Your message is delivered to individual members of your audience. No doubt, you have in mind the actions or reactions you hope your message will get from this audience. Keep in mind, though, that each of these individuals enters into the communication process with ideas and feelings that will undoubtedly influence their understanding of your message, and their response. To be a successful communicator, you should consider these before delivering your message, and act appropriately.

• The new company vice president on the right is delivering the news… ”John, I’ve convinced the Board to make you chairman of the Public Relations department next year! It comes with nearly 20% more money than you’re making this year!”
• What kind of response is he expecting?

• Is this guy kidding? I’ve been planning my retirement for over a year already! They couldn’t pay me enough to come back!

• Feedback or response...
• Your audience will provide you with feedback, verbal and nonverbal reactions to your communicated message. Pay close attention to this feedback, as it is the only thing that allows you to be confident that your audience has understood your message. If you find that there has been a misunderstanding, at least you have the opportunity to send the message a second time.

• Now, does anyone have questions?

•  Context...
• The situation in which your message is delivered is the context. This may include the surrounding environment or broader culture (i.e. corporate culture, international cultures, etc.). Consider these common sayings and the context in which they might be said…
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