Communication through social media

Facebook

Facebook allows users to get to know your business more intimately. You can communicate through status updates, photos, messages and more. The key to being successful with Facebook is interaction. If patrons post a question on your page, respond! The more you respond and interact with the people who “Like” your page, the more they will talk about your business to others and share your page, getting you more “Likes.” Of course, interaction isn’t the only thing that will get you noticed. You have to tell your followers what is going on with your business: update them with statuses, photos, links and more. If you provide useful information to your followers, it will make them want to engage with you more.

Why use Facebook for business communication?

 It provide great exposure.

 It provides powerful marketing platform for free.

 It facilitates online discussions to gain valuable inputs.

 It helps in being connected with the customer.