Introduction
As stated from the Carpet and Rug Institute’s (CRI) Carpet Maintenance Guideline:
“There is a big difference between cleaning a carpet and maintaining carpet. Cleaning is the removal of apparent soil…. Maintenance, in contrast to cleaning, is a scheduled on-going process of soil removal designed to maintain carpet’s daily appearance at a consistent level of cleanliness.”
There are three main reasons for implementing a carpet cleaning and maintenance program:
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