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549 
Vroom, V. (1964) 
Work and Motivation.
New York, Wiley. 
Walton, C. (1978) 
Ethics of Corporate Conduct.
Prentice Hall 
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BIBLIOGRAPHY 
 
550
 
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551 
Index
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 INDEX 
 
552
 
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INDEX 
 
553 
Note: Key Terms 
and their page references are given in 
bold
360 degree appraisal, 430 
5Ms
, 
88 
A
bsolutism
, 
483
ACCA Code of Ethics and Conduct, 489 
Access control, 259 
Accommodation strategy, 191 
Accountability
, 245, 296, 
479
, 487 
Accounting, 201 
Accounting packages, 225 
Accounting Standards Board (ASB), 209 
Action-centred leadership, 312, 313 
Activists, 399 
Actual and threatened litigation, 498 
Ad clicker, 259 
Ad hoc committees, 171 
Ad valorem tax
, 
76
Adair, 311, 312 
Administration, 157 
Advocacy threat, 497 
Agency concept, 180 
Agency theory, 180 
Aggregate demand, 60, 61 
Aggregate supply, 61 
Analogue
, 
441
Anthony's hierarchy, 140, 167 
Apollo, 166 
Appearance and finish, 36 
Applied research
, 
147
Appraisal barriers, 428 
Appraisal procedures, 423 
Appraisal system, 423 
Aptitude tests, 336 
Arc elasticity of demand, 95 
Archiving, 255 
Artefacts, 163 
Artificial intelligence
, 
261
Ashridge, 308 
Ashridge studies, 308 
Assets, 211 
Assumptions, 164 
Athena, 166 
Attainment tests, 336 
Attitude
, 163, 
358
Audit committee, 189, 499 
Audit trail
, 
256
Audit 
types of, 244 
Auditing, 207 
Authority, 295, 296 
Automation
, 
261 
B
ack-up
, 
254
Back-up controls, 254 
Balance of payments, 64, 79 
Bargaining power, 52 
Behaviour, 163 
Belbin, 364 
Beliefs, 164 
Bennis, 313 
Big data
, 
261
, 262 
Black marketeers, 113 
Blake and Mouton's Managerial Grid, 309 
Blockchain, 263 
Board, 184 
Bonus schemes, 391 
Books of prime entry, 201 
Boom, 63 
Boundary firewalls, 259 
Boundaryless organisation, 135 
Budget, 74 
Business cycle, 63 
Business strategy
, 138, 
139 
C
apital, 8 
Capital expenditure, 216 
Capital markets, 157 
Centralisation, 141 
Centralised processing, 41 
Ceteris paribus, 94 
Circular flow of income, 58 
Close business relationships, 492 
Cloud accounting
, 
260
Cloud computing
, 
260
Club culture, 166 
Coaching, 445 
Code of ethics, 489 
Coding, 226 
Coercive power, 297 
Commercial organisations, 7 
Committees, 170 
chair, 170 
secretary, 171 
Communication, 450, 456 
Communication methods, 468 
Company law, 208 
Company secretary, 185 
Competence
, 
324
Competition, 116, 450 
Competitive forces, 47 
Complements
, 
94
Compliance tests, 244 
Compliance-based approach, 488 
Computer fraud, 275 
Computerised accounting systems, 225 
Conditions of demand, 101 
Confidence, 379 
Confidentiality, 448, 503 
Conflict, 450 
Conflict of interest, 500, 501, 503, 507 
Conflict resolution, 505 
Conflicts of interest, 491, 501 
Connected stakeholders, 11 
Consensus theory, 481 
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INDEX 
 
554
 
Consumer Prices Index (CPI), 65 
Consumer surplus, 109 
Content theories, 380 
Contingency
, 
257
Contingency theory, 311 
Contingent fees
, 
494
Control environment
, 
238
Control procedures, 237, 238 
Control total
, 
241
Controlling, 460 
Controls, 219, 223 
Controls over payments, 224 
Co-operative societies, 10 
Co-ordination, 450 
Corporate (Social) Responsibility policies, 500 
Corporate code of ethics, 487 
Corporate finance, 496 
Corporate governance
, 
178
Corporate Responsibility Reports, 500 
Corporate social responsibility, 190 
Corporate strategy, 138 
Corporate values, 501 
Cost push inflation
, 
66
Credit unions, 10 
Cross elasticity of demand
, 
100
Cultural trends, 39 
Culture, 163 
Customer departmentation, 131 
Customer value
, 
89
Cyber risk
, 
258
Cyber security
, 
258
Cyber-attack
, 
258
Cyclical unemployment, 68 
Cyert and March, 481 
D
ata
, 
459
Data analytics
, 261, 
261
Data controllers
, 
30
Data integrity
, 
253
Data processors
, 
30
Data protection, 29 
Data Protection Act, 29 
Data Protection Principles, 30, 53 
Data subject, 31 
Data subjects
, 
30
Data users
, 
30
Decentralisation, 141 
Decentralised processing, 41 
Decision making, 460 
Decisional role, 304 
Defence strategy, 191 
Deflationary gap, 62 
Delayering
, 40, 136, 
137
Delegation, 296 
Demand
, 
91
, 95 
Demand curve, 91 
Demand pull inflation
, 
66
Demand schedule, 91 
Deontology, 482 
Departmental power, 298 
Departmentation, 128 
Depression, 63 
Derived demand, 90 
Determinants of culture, 163 
Development
, 
147
, 
402
, 414 
Difference, 450 
Digital
, 
441
Dionysus, 166 
Direct discrimination
, 
345
Direct tax, 75 
Directors, 7, 185 
Disaster recovery plan, 257 
Discipline, 379 
Discrimination, 344 
Dismissal, 28 
Dispersed leadership, 314 
Distributed Denial of Service (DDoS) attack, 
259 
Distributed ledger technology (Blockchain)
, 
261
, 263 
Distribution of income, 100 
Diversity policy, 349 
Divisionalisation
, 
132
Divisionalised, 128 
Dorming, 367 
Double-entry bookkeeping, 202 
Dumping, 114 
Durability, 36 
Duty and consequences, 481 
E
conomic order quantities, 149 
EDI, 441 
Education
, 
402
Egoism
, 
482
Elasticity, 95 
Electronic Data Interchange (EDI), 441 
Employment with assurance client, 492 
Empowerment, 386 
Entrepreneurial structure, 133 
Environmental analysis, 21 
Environmental costs, 45 
Environmental footprint
, 
45
Environmental scanning
, 
458
Equal opportunities
, 29, 
344
Equilibrium price, 108, 109, 118 
Ethical dilemmas, 500, 501, 507 
Ethical tensions, 501 
Ethics
, 
481
Ethics and contractual obligations, 501 
Ethics in business
, 
499
EU, 26 
Evaluation of training
, 
413
Exchange rate, 77 
Executive committees, 171 
Executive directors, 7 
Expenditure, 211, 231 
Expert power, 297 
External audit
, 
248
External stakeholders, 12 
Extrinsic rewards, 385 
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INDEX 
 
555 
F
airness, 478 
Family and personal relationships, 493 
Fayol, 300 
Feedback, 387 
Fiduciary responsibility, 480 
Fiedler, 311 
File hijacker/ransomware, 259 
Finance function, 157 
Financial accounting
, 158, 
205
Financial Controller, 204 
Financial interests
, 
491
Financial management, 206 
Financial Reporting Council, 209 
Financial Reporting Review Panel, 249 
Financial statements, 211 
Financial systems, 217 
Firms, 90 
Fiscal policy
, 
74
, 78 
Fitness of goods for a disclosed purpose, 36 
Five competitive forces, 22, 51 
Flat organisation
, 41, 
136
Flat structures, 134 
Floor price, 114 
Formal communication processes, 462 
model, 445, 446, 462, 465, 469 
Formal groups, 360 
Forming, 367 
Fraud
, 
268
for the organisation, 275 
implications, 275 
Freedom from minor defects, 36 
Frictional unemployment, 68 
Functional strategy, 138, 140 
G
AAP
, 
210
Generally Accepted Accounting Practice, 210 
Geographic departmentation, 129 
Gifts, 493 
Goleman, 359 
Governance principles, 181 
Grievance
, 
455
Gross National Product, 69, 81 
Group
, 
360
Group norms, 126 
Group think, 363, 370 
H
acking, 258 
Hamblin, 413 
Hawthorne Studies, 126, 302 
Health and safety, 32 
Heifetz, 314 
High percentage of fees, 494 
Hofstede, 163 
Hofstede Model, 168 
Hollow organisation, 135 
Honesty, 479, 488 
Honey and Mumford, 399 
Horizontal structures, 134 
Hospitality, 493 
Households, 90 
Human resource management (HRM)
, 
161
Human resources department, 213 
Hybrid structures, 132 
Hygiene factors, 382 
I
mperfect competition, 116 
Implied terms, 35 
Inbound logistics, 49