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targets set 
(are they clearly defined? 
realistic?) and the 
commitment 
of both parties to make it work.
BPP Tutor Toolkit Copy

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PART D: LEADING AND MANAGING INDIVIDUALS AND TEAMS 
 
426
 
QUESTION 
Appraisal techniques
 
What sort of appraisal systems are suggested by the following examples? 
(a) 
Teachers at a school send a brief report at the end of each term to the parents of the school's 
pupils. Typical phrases include 'a satisfactory term's work', and 'could do better'. 
(b) 
A firm of auditors assess the performance of their staff in four categories: technical ability, 
relationships with clients, relationships with other members of the audit team, and professional 
attitude. On each of these criteria staff are marked from A (= excellent) to E (= poor). 
(c) 
A firm of insurance brokers assesses the performance of its staff by the number of clients they 
have visited and the number of policies sold. 
ANSWER 
(a) Overall 
assessment 
(b) 
A grading system, based on a guided assessment 
(c) Results-orientated 
scheme 
 
3.4 Self-appraisals 
Self-appraisals occur when individuals carry out their own self-evaluation as a major input into the 
appraisal process.
Advantages
include the following.
 
(a) It 
saves the manager time
,
 
as the employee identifies the areas of competence which are 
relevant to the job and their relative strengths. 
(b) It 
offers 
increased responsibility
to the individual, which may improve motivation. 
(c) This 
reconciles the goals 
of the individual and the organisation. 
(d) 
In giving the responsibility to an individual, the scheme may offer more