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 EXAM FOCUS POINT 
A question requirement on recruitment may be combined with a requirement relating to selection. 
Some aspects of recruitment and/or selection will inevitably come up in the exam. Bear in mind that 
there are a number of procedures and techniques involved in selection. This part of the syllabus is a 
rich source of questions. 
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CHAPTER 12
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RECRUITMENT AND SELECTION 
 
321 
responsible employers may have the additional policy of using 
existing staff
(internal recruitment) rather 
than recruiting from outside, in order to downsize staff levels through natural wastage and redeployment. 
1.2 The importance of recruitment and selection 
The founding belief of the human resources management (HRM) approach is that employees represent a 
scarce and crucial resource which must be obtained, retained, developed and mobilised for 
organisational success. 
(a) 
Recruitment (and training) issues are central to the business strategy. 
(b) 
Organisations need to deploy skills in order to succeed. Although the labour market might seem a 
'buyer's market', in practice there are: 
(i) 
Skill shortages in key sectors (eg computing services) and local areas 
(ii) 
Mismatches between available skill supply and the demands of particular markets and 
organisations 
Even in conditions of high overall employment, particular skill shortages still exist and may indeed be 
more acute because of recessionary pressures on education and training. Engineers and software 
designers, among other specialist and highly trained groups, are the target of fierce competition among 
employers, forcing a revaluation of recruitment and retention policies. 
 
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