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PART D: LEADING AND MANAGING INDIVIDUALS AND TEAMS 
 
292
 
BPP Tutor Toolkit Copy

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293 
C H A P T E R 
TOPIC LIST 
SYLLABUS 
REFERENCE 
1 The purpose and process of management 
D1 (c)
2 Writers on management 
D1 (a)(b)
3 Management and supervision 
D1 (a)
4 What is leadership? 
D1 (a)
5 Leadership skills and styles 
D1 (d)(e)
Leading and managing 
people
In this chapter, we attempt to get an overview of the 
manager's task (
Section 1
). What is management? How 
should people be managed? What do managers actually 
do to manage resources, activities and projects? 
Section 2
traces the 
development of management theory
from its focus on efficiency and control (classical and 
scientific management), through a recognition of the 
importance of people factors (human relations and neo-
human relations), to a more complex understanding that 
a variety of factors influence the managerial role. 
In 
Section 3
, we note the difference between a manager 
and a 
supervisor
: the interface between managerial and 
non-managerial levels of the organisation. 
The theories discussed in this chapter are noted 
specifically in the syllabus Study Guide, and some are 
particularly useful as a framework for understanding 
management in general. The major challenge of this topic 
is learning the detail of the various theories. 
In today's organisations, managers are also called on to 
be 'leaders'. We explore leadership as a separate function 
(and skill-set) of management in