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Part C Accounting and reporting systems, controls and compliance 
8 
The role of accounting ....................................................................................................... 199 
9 
Control, security and audit ................................................................................................. 235 
10 Identifying 
and 
preventing fraud ......................................................................................... 267 
Part D Leading and managing individuals and teams 
11 Leading and managing people ............................................................................................ 293 
12 Recruitment and selection.................................................................................................. 319 
13 Diversity and equal opportunities ........................................................................................ 343 
14 Individuals, groups and teams ............................................................................................ 355 
15 Motivating 
individuals and groups....................................................................................... 377 
16 Training and development.................................................................................................. 397 
17 Performance 
appraisal....................................................................................................... 419 
Part E Personal effectiveness and communication in business 
18 Personal 
effectiveness and communication .......................................................................... 435 
Part F Professional ethics in accounting and business 
19 Ethical 
considerations ....................................................................................................... 475 
Practice question bank
......................................................................................................................... 513