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Section 1
).
Organisation culture
is, broadly, the distinctive way an 
organisation does things: its particular 'style'. We explore 
how this reveals itself in 
Sections 2 and 3 
of this chapter.
Like 
structure
, the concept of 
culture
gives us a way of 
talking about how organisations 'work'. The contributions 
of Schein, Handy and Hofstede are specifically mentioned 
in the Study Guide. Particular structures suit particular 
cultures – as we see in 
Section 4
: Handy's is a useful 
model, which should be learned in detail. The impact of 
national culture on organisational culture outlined by 
Hofstede is useful when discussing management in multi-
national and cross-cultural contexts. With increasing 
globalisation and workforce diversity, this is useful 
awareness. 
The chapter concludes with a discussion of the work of 
committees (
Section 5
). Committees are one of the main 
mechanisms for organisational consultation and 
communication. 
At this point in your studies, you may find it helpful to 
reread Chapter 2, Section 9 on the impact of technology 
on organisations. 
BPP Tutor Toolkit Copy

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PART B: BUSINESS ORGANISATION STRUCTURE, FUNCTIONS AND GOVERNANCE 
 
146
 
Study Guide 
Intellectual level
 
B2 Business organisation structure and design 
 
 
(e) Describe the roles and functions of the main departments in 
a business organisation: 
K 
(i) Research and development 
(ii) 
Purchasing 
(iii) 
Production 
(iv) Direct service provision 
(v) 
Marketing 
(vi) 
Administration 
(vii) 
Finance 
(f) Explain the role of marketing in an organisation: 
K 
(i) The definition of marketing 
(ii) The marketing mix 
(iii) The relationship of the marketing plan to the strategic 
plan