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Appendix A: Data Collection Instrument

Cover Letter:

Dear Respondent:

I am conducting a brief survey to gather information about computing services provided to students with disabilities at institutions of higher education. You were selected to respond to this survey because it is expected that you have the relevant information about your campus. If not, please give the enclosed questionnaire to the appropriate person.
The questionnaire has been designed so that you can complete it in a few minutes. For most questions, you need only check the appropriate box. A postpaid return envelope has been included for your convenience.
The survey results will be used in a research report. Questionnaires have been coded by school for followup purposes. Neither individuals nor institutions will be identified in my report. Your answers will be combined with those of others and used only for statistical analysis.
Please complete and return the form by March 13. Thank you for your help.
Sincerely,

Sheryl Burgstahler

Doctoral Student

University of Washington

Reminder Cover Letter:

Dear Respondent:

Recently I sent you a survey to gather information about computing services provided to students with disabilities. I have not yet received your reply. If you have already put it in the mail, thank you for your help. Otherwise, I would appreciate it if you would complete the enclosed copy of the survey as soon as possible. If you do not have the desired information about your campus, please give the questionnaire to the appropriate person.
The questionnaire has been designed so that you can complete it easily in only a few minutes. For most questions, you need only check the appropriate box. A postpaid return envelope has been included for your convenience.
The survey results will be used in a research report. Questionnaires have been coded by school for followup purposes. Neither individuals nor institutions will be identified in my report. Your answers will be combined with those of others and used only for statistical analysis.
Thank you for your help.
Sincerely,

Sheryl Burgstahler

Doctoral Student

University of Washington