The television ads showed the iconic silhouettes dancing
to songs picked by Jobs, Clow, and
Vincent. “Finding the music became our main fun at our weekly marketing meetings,” said Clow.
“We’d play some edgy cut, Steve would say, ‘I hate that,’ and James would have to talk him into
it.” The ads helped popularize many new bands, most notably the Black Eyed Peas; the ad with
“Hey Mama” is the classic of the silhouettes genre. When a new ad was about to go into
production, Jobs would often have second thoughts, call up Vincent, and insist that he cancel it. “It
sounds a bit poppy” or “It sounds a bit trivial,” he would say. “Let’s call it off.”
James would get
flustered and try to talk him around. “Hold on, it’s going to be great,” he would argue. Invariably
Jobs would relent, the ad would be made, and he would love it.
Jobs unveiled the iPod on October 23, 2001, at one of his signature product launch events. “Hint:
It’s not a Mac,” the invitation teased. When it came time to reveal the product, after he described
its technical capabilities, Jobs did not do his usual trick of walking over to a table and pulling off a
velvet cloth. Instead he said, “I happen to have one right here in my pocket.” He reached into his
jeans and pulled out the gleaming white device. “This amazing little device holds a thousand
songs, and it goes right in my pocket.” He slipped it back in and ambled offstage to applause.
Initially there was some
skepticism among tech geeks, especially about the $399 price. In the
blogosphere, the joke was that iPod stood for “idiots price our devices.” However, consumers
soon made it a hit. More than that, the iPod became the essence of everything Apple was destined
to be: poetry connected to engineering, arts and creativity intersecting with technology, design
that’s bold and simple. It had an ease of use that came from being an integrated end-to-end
system, from computer to FireWire to device to software to content management. When you took
an iPod out of the box, it was so beautiful that it seemed to glow, and it made all other music
players look as if they had been designed and manufactured in Uzbekistan.
Not since the original Mac had a clarity of product vision so propelled
a company into the
future. “If anybody was ever wondering why Apple is on the earth, I would hold up this as a good
example,” Jobs told
Newsweek
’s Steve Levy at the time. Wozniak, who had long been skeptical of
integrated systems, began to revise his philosophy. “Wow, it makes sense that Apple was the one
to come up with it,” Wozniak enthused after the iPod came out. “After all, Apple’s whole history
is making both the hardware and the software, with the result that the two work better together.”
The day that Levy got his press preview of the iPod, he happened to be meeting Bill Gates at a
dinner, and he showed it to him. “Have you seen this yet?” Levy asked. Levy noted, “Gates went
into a zone that recalls those science fiction films where a space alien, confronted with a novel
object, creates some sort of force tunnel between him and the object, allowing
him to suck directly
into his brain all possible information about it.” Gates played with the scroll wheel and pushed
every button combination, while his eyes stared fixedly at the screen. “It looks like a great
product,” he finally said. Then he paused and looked puzzled. “It’s only for Macintosh?” he asked.