Bank of baroda

Computerization and Interconnectivity of Branches
All our branches in India are either fully or partially computerized and utilise Bilingual Integrated Branch Automation
Software and other applications such as ISBS and BOBLAN. Additionally, 516 branches have been brought under
computerization through a cluster approach where a nodal office caters to computerization requirements of a group of
branches. We have set up 85 nodal offices.
We have also begun converting all our ALPM (Advanced Ledger Posting Machines) branches, which are partially
computerized branches, to our Total Branch Automation System. We have already converted 1,088 of 1,094 ALPM
branches. The remaining such branches are likely to be converted before the end of the current calendar year.
In addition, all overseas branches, OBUs and one Associate are computerized. Core banking has been implemented in
seven overseas territories. BOBCARDS, BOB Caps (Primary Dealership), BOB Housing and BOB AMC, our wholly owned
Subsidiaries, are also fully computerized.
We are implementing our system to inter-connect all our branches electronically. Over 1,000 branches are being networked
through leased lines, ISDN, VSATs for running multipurpose applications. Corporate mail services and the Intranet are
also used to communicate with our customers and to share knowledge between all computerized branches and
administrative offices.
Technology Enabled Business Transformation Project
We recognised that in order to pursue our strategy of becoming an international bank with a customer centric focus, we
would be required to invest in our information technology systems and in April 2005, we entered into an agreement with
HP to assist us in delivering a uniform, portal-based IT infrastructure to cover both our domestic and international
operations. The infrastructure will allow us to realign the way in which we operate with our external and internal customers
and business partners and, in turn, help us to compete and excel in the increasingly challenging and competitive
domestic and global banking environments. Through this project we will implement and manage an enterprise-wide
service-oriented architecture including core banking, phone banking, Internet banking, delivery channel integration, risk
and performance management, customer relationship management, data warehousing, global treasury, human resources
management system and cheque truncation system.
The project formally commenced in April 2005 and the first phase of implementation involves rolling out core banking
solutions in 1,924 domestic and 55 international branches. The implementation also includes the roll out of other critically
important applications such as HRMS, payroll, Enterprise General Ledger, risk management, RTGS, payment gateway
and global treasury. During this phase, about 1,600 of our offices including the overseas offices will be put on a
dedicated private network. The second phase involves the networking of other support applications and delivery channels
including, among other applications: depository, online trading, ATM switch, asset management, hire purchase and leasing,
CRM, data warehouse and credit cards.

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