Acca paper F1 fia diploma in Accounting and Business Accountant in Business (AB/fab) exam kit

S EC T I O N 3
K APLA N PUBLISH ING
151 
Helen is only outlining the positives of the new system and is distorting the information to 
stress that the new system will be useful. This is an example of manipulation and co-
optation. 
227 C 
By definition. 
228 B – FALSE 
Managers cannot delegate responsibility to more junior members of staff. 
229 A – TRUE
By definition. 
230 C 
This definition best captures the key elements of a supervisor’s responsibilities, which are 
primarily concerned with planning and controlling the work of their group. 
231 D 
The focus of Taylor’s model is that staff members should be scientifically chosen to ensure 
they are suitable for the job they are being hired to do. Once hired, management are 
responsible for all key decisions and providing instructions to workers. While co-operation 
between workers and managers should be close, scientific management does not suggest 
employee suggestion schemes. 
232 A 
The human relations approach suggests that relationship and interactions are more 
important to creating a productive workforce than money or imposed standards. 
233 D 
Contingency theorists do not ignore the lessons learnt from earlier theorists – they adapt 
them. 
234 C 
In Mintzberg’s view, these are the ten skills managers need to develop greater 
effectiveness. The ten skills are as follows: Interpersonal – Figurehead, Leader, Liaison. 
Informational – Monitor, Disseminator, Spokesperson. Decisional – Entrepreneur, 
Disturbance handler, Resource allocator, Negotiator. 
235 A 
By definition. Note that (4) is incorrect as responsibility cannot be delegated. 
 
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