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Dead on Arrival (DOA): A term used to describe products which are not functional when delivered. Synonym: Defective.
Deadweight Tons (DWT): The cargo carrying capacity of a vesel, including fuel oil, stores and provisions.
Decentralized Authority: A situation in which a company management gives decision-making authority to managers at many organizational levels.
Decision Support System (DSS): Software that speeds access and simplifies data analysis, queries, etc.
Declaration of Dangerous Goods: To comply with the U.S. regulations, exporters are required to provide special notices to inland and ocean transport companies when goods are hazardous.
Declared Value for Carriage: The value of the goods, declared by the shipper on a bill of lading, for the purpose of determining a freight rate or the limit of the carrier's liability.
Deconsolidator: An enterprise that provides services to un-group shipments, orders, goods, etc., to facilitate distribution.
Dedicated Contract Carriage: A third party service that dedicates equipment (vehicles) and drivers to a single customer for its exclusive use on a contractual basis.
Defective goods inventory (DGI): Those items that have been returned, have been delivered damaged and have a freight claim outstanding, or have been damaged in some way during warehouse handling.
Delivery Appointment: The time agreed upon between two enterprises for goods or transportation equipment to arrive at a selected location.
Delivery-Duty-Paid: Supplier/manufacturer arrangement in which suppliers are responsible for the transport of the goods they've produced, which are being sent to a manufacturer. This responsibility includes tasks such as ensuring that products get through Customs.
Delivery Instructions: A document issued to a carrier to pick up goods at a location anddeliver them to another location. See also Delivery Order
Delivery Order: A document issued by the customs broker to the ocean carrier as authority to release the cargo to the appropriate party.
Delivery Performance to Commit Date: The percentage of orders that are fulfilled on o before the internal commit date, used as a measure of internal scheduling systems effectiveness. Delivery measurements are based on the date a complete order is shipped or the ship-to date of a complete order. A complete order has all items on the order delivered in the quantities requested. An order must be complete to be considered fulfilled. Multiple-line items on a single order with different planned delivery dates constitute multiple orders, and multiple-planned delivery dates on a single line item also constitute multiple orders. Calculation: [Total number of orders delivered in full and on time to the scheduled commit date]/[Total number of orders delivered]
Delivery Performance to Request Date: The percentage of orders that are fulfilled on or before the customer's requested date used as a measure of responsiveness to market demand. Delivery measurements are based on the date a complete order is shipped or the ship-to date of a complete order. A complete order must be complete to be considered fulfilled. Multiple line items on a single order with different planned delivery dates constitute multiple orders, and multiple planned delivery dates on a single line item also constitute multiple orders. Calculation: [Total number of orders delivered in full and on time to the customer's request date]/[Total number of orders delivered]
Delta Nu Alpha: A professional association of transportation and traffic practitioners.
Demand Chain Management: The same as supply chain management, but with an emphasis on consumer pull versus supplier push.
Demand Planning Systems: The systems that assist in the process of identifying, aggregating, and prioritizing all sources of demand for the integrated supply chain of a product of service at the appropriate level, horizon, and interval.
Demand Pull: The triggering of material movement to a work center only when that work center is ready to begin the next job. In effect, it eliminates the queue from in from of a work center, but it can cause a queue at the end of a previous work center.
Demand Side Analysis: Techniques such as market research, surveys, focus groups, and performance/cost modeling used to identify emerging technologies.
Demand Signal: A signal from a consumer, customer or using operation that triggers the issue of product or raw material.
Demand Supply Balancing: The process of identifying and measuring the gaps and imbalances between demand and resources in order to determine how to best resolve the variances through marketing, pricing, packaging, warehousing, outsource plans, or some other action that will optimize service, flexibility, costs, assets, (or other supply chain inconsistencies) in an iterative and collaborative environment.
Deming Circle: The concept of a continuously rotating wheel of plan-to-do-check-action (PDCA) used to show the need for interaction among market research, design, production, and sales to improve quality. Also see: Plan-Do-Check-Action.
Demographic Segmentation: In marketing, dividing potential markets by characteristics of potential customers, such as age, sex, income, and education.
Demurrage: The carrier charges and fees applied when rail freight cars and ships are retained beyond a specified loading or unloading time. Also see: Detention, Express.
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