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party service providers irrespective of company size or 

industry.

   Elemica’s innovative business process network 

(BPN) provides a fully connected operational frame-

work that removes transactional and communication 

barriers and institutionalizes processes for integrat-

ing the information flow between global trading part-

ners. With seamless access and visibility into the 

supply chain network, the enterprise can use fewer 

resources to do the same work more efficiently and 

release people, inventory, and assets that cover for 

these issues in the current process.

Elemica describes the benefits of their customer man‑

agement suite, used by Shell and other customers, as:

● 

Touchless order processing

● 

Improved day to day supply chain service & reliability

● 

Increase the ‘perfect order’ percentage

● 

Lower the cost of errors

● 

Improved customer service

● 

Reduced invoice processing errors

These benefits are delivered across a series of mod‑

ules covering a range of business processes essential 

for managing industrial processes like those of Shell 

Chemical. In the customer management suite of appli‑

cations, these include:

● 

Sales Order Management

● 

Vendor Managed Inventory (VMI)

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