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Adoption, statistics & business impact

The adoption of JCintra has been remarkable. After 

only 3 months, 111 people had contributed more than 

5,000 changes. After 12 months, we had 18,000 contri-

butions from 184 people within the business.

Most significantly, our contributions per month has 

continued to grow since launch. People are engaging 

and collaborating more with time, they are not losing 

steam as you might expect.

To drive adoption, we’ve primarily focussed on own-

ing the flow of new information. Early on, we established 

a policy that all announcements must be on JCintra. 

When necessary, they may be sent via email in addition 

to posting as news on the intranet. Today, announce-

ments ranging from major restructures to new babies 

for employees flow through the news page without clog-

ging up email inboxes.

Owning the flow of news has established JCintra as a 

trusted source for the latest information. This translates 

into an expectation that the stocks of information (e.g. 

policies) will be available and up to date. Own the flow 

and the stock will come.

Business information that was previously scattered in 

email (e.g. Business Planning presentations) is now col-

lected into a permanent, secure online space. We have 

a growing reference and history of information to build 

on and make available to newcomers. Knowledge man-

agement, previously a big concern, has moved off the 

agenda for the time being.