A step by step tool for top achievers

Step 12: When the Other Person Realizes and Admits That He Has Made a Mistake,
Congratulate Him and Give Him a Way Out to Save Face
If we don't let him save face, we are hurting his self esteem.
Step 13: Discuss But Don't Argue
There are some personalities that can be labelled as argumentative and that shows in
their behavior and relationships.
Arguments can be avoided and a lot of heartache prevented by being a little careful. The
best way to win an argument is to avoid it. An argument is one thing you will never win. If
you win, you lose; if you lose, you lose. If you win an argument but lose a good job,
customer, friend or marriage, what kind of victory is it? Pretty empty. Arguments result
from inflated ego.
Arguing is like fighting a losing battle. Even if one wins, the cost may be more than the
victory is worth. Emotional battles leave a residual ill will even if you win.
In an argument, both people are trying to have the last word. Argument is nothing more
than a battle of egos and results in a yelling contest. A bigger fool than the one who
knows it all is the one who argues with him.