A constructive Approach to Managing Faculty Conflict: An Action Research Study

Figure 1.3 Mixed Methods Methodological Framework.


Diagnosing Phase

• 
  Conflict between faculty and administrators identified
  
• 
  Reviewed literature on organizational conflict and conflict management
  
• 
  Reviewed institutional data
  
• 
  Identified methods for managing conflict in the workplace
  
• 
  Conceptualized an MMAR study
  

Monitoring Phase

• 
  Revise the conflict management strategies
  

workshop based on evaluation

• 
  Share the results with the study participants and the researcher’s dissertation committee
  

Reconnaissance Phase

• 
  Exploratory pilot study conducted as a preliminary
  

assessment

• 
  Collected and analyzed qualitative data from faculty and administrators through open-ended survey questions in interviews
  
• 
  Collected and analyzed quantitative data from Office of Human Resources
  

Evaluation Phase

• 
  Collected and analyzed quantitative data upon completed conflict management strategies workshop-
  
  • 
    Pre-post surveys
    
  • 
    Workshop Assessment
    
• 
  Collected and analyzed qualitative data upon completed conflict management strategies workshop-
  
  • 
    Group discussions
    
  • 
    Individual Interviews
    

Planning Phase

• 
  Developed a conflict management strategies workshop
  
• 
  Developed evaluation tools
  

Acting Phase

• 
  Implemented the conflict management strategies workshop