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Theses and Dissertations--Educational Leadership Studies
Educational Leadership Studies
2021
A Constructive Approach to Managing Faculty Conflict: An Action Research Study
Natasha L. Davis
University of Kentucky, nda228@g.uky.edu
Digital Object Identifier: https://doi.org/10.13023/etd.2021.226
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Recommended Citation
Davis, Natasha L., "A Constructive Approach to Managing Faculty Conflict: An Action Research Study" (2021). Theses and Dissertations--Educational Leadership Studies. 34. https://uknowledge.uky.edu/edl_etds/34
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REVIEW, APPROVAL AND ACCEPTANCE
The document mentioned above has been reviewed and accepted by the student’s advisor, on behalf of the advisory committee, and by the Director of Graduate Studies (DGS), on behalf of the program; we verify that this is the final, approved version of the student’s thesis including all changes required by the advisory committee. The undersigned agree to abide by the statements above.
Natasha L. Davis, Student Dr. Wayne Lewis, Major Professor
Dr. Justin Bathon, Director of Graduate Studies
A CONSTRUCTIVE APPROACH TO MANAGING FACULTY CONFLICT: AN ACTION RESEARCH STUDY
DISSERTATION
A dissertation submitted in partial fulfillment of the requirements for the degree of Doctor of Education
in the College of Education at the University Kentucky
By Natasha L. Davis
Morehead, KY
Co-Directors: Dr. Wayne Lewis, President, Houghton College
and: Dr. Beth Rous, Professor of Educational Leadership Studies
Lexington, KY 2021
Copyright Natasha L. Davis 2021
ABSTRACT OF DISSERTATION
A CONSTRUCTIVE APPROACH TO MANAGING FACULTY CONFLICT: AN ACTION RESEARCH STUDY
Research indicates colleges and universities are faced with an excess of challenges and issues, and one of these issues is dealing with conflict. The purpose of this mixed methods action research study was to implement a conflict management strategies workshop on the campus of Morehead State University as an intervention to address the problem of conflict between faculty and administrators. Data collected and analyzed from an exploratory pilot study included interviews of current faculty and administrators regarding situations of conflict. As a result, the following information was discovered: conflict does exist on the campus of Morehead State University between faculty and administrators; the handling of situations of conflict are at the discretion of faculty and/or administrators involved in the conflict; and university personnel and operational policies and faculty handbook, are absent of information necessary to assist in managing conflict. This information gathered led to the development of the intervention, a conflict management strategies workshop. Data collected and analyzed from the implementation of the conflict management strategies workshop included pre- and post- workshop assessments, group discussions, individual interviews, and the researcher’s journal. This constructive approach to managing conflict was implemented through a step-by-step series of interactive activities focused on applying conflict management strategies to equip faculty and administrators with tools to manage conflict. In this paper, planning and implementation is described, answers to the research questions which led the study are provided and implication of the findings are discussed.
KEYWORDS: Conflict, Conflict management, Higher Education, Faculty Conflict, Faculty-Administrator Conflict
Natasha L. Davis
May 11, 2021
A CONSTRUCTIVE APPROACH TO MANAGING FACULTY CONFLICT: AN ACTION RESEARCH STUDY
By Natasha L. Davis
Dr. Wayne Lewis Co-Director of Dissertation
Dr. Beth Rous Co-Director of Dissertation
Dr. Justin Bathon Director of Graduate Studies
May 11, 2021
Date
DEDICATION
This is dedicated to the young high school version of myself with the world ahead of me, who was told I would never amount to anything, let me clear my throat once again “Look…At… Me… Now” (clap, clap, clap, clap)! And I will keep defying the odds!
This is dedicated to my mother (Juanita Davis) who said I can be anything in this world. She said, “Don’t you dare let anyone define your future for you before you’ve had the chance to define it for yourself. Anyone who tells you otherwise, they are not God! You have to ask God who you are supposed to be in this life, for only HE can direct your path!”, I asked God and HE has directed my path ever since.
To my two kitty babies, Belle and Bailey, while your note-taken and shorthand still needs work mommy appreciated you both providing comfort on days when I needed it most.
Last this is dedicated to my Great-Aunt Mrs. Effie M. Murray Washington (1901-1999) who we called momEffie and who I miss every day. She had to help raise twelve brothers and sisters and never received a formal education. She could not read or write, yet she was the smartest and most educated woman I ever knew. She was the matriarch who held our family together, the rock that kept us strong, and a dedicated God-fearing woman. I am who I am because of her faith, love and keeping me lifted in prayer. Even from heaven your presence is always felt and I can only hope I am making you proud.
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