1. What is a tourist? a A person who travels just for business

1.What is a tourist?

a) A person who travels just for business

b) Someone who visits a place far away from their home for more than a month
c)Someone who travels away from their home for pleasure

2.Which of the following is a reason for increasing numbers of tourists?

a)Fewer paid holidays
b)Cheaper flights
c)People working longer hours

3.In recent years where has tourism grown most rapidly?

a)Asia
b)North America
c)Europe

4.Which of the following is a benefit of tourism?

a)Changing culture and traditions
b)Tourist money used to look after historic buildings
c)Habitats destroyed

5.Which of the following is a negative impact of tourism?

a)New jobs are created
b)Local goods become too expensive for local people
c)New facilities are built

6.Why can it be a problem if a country relies heavily on tourism?

a)Because tourists are badly behaved
b)Because tourists bring lots of money in with them
c)Because tourists might stop coming and the country will have no other source of income

7.How might the natural environment be damaged by tourism?

a)Footpath erosion
b)Litter
c)Both footpath erosion and litter

8.What does the term PNR refer too?

a)Passenger Name Record
b)Paul Norris Reynold
c)Public National Radio
d)Pugnacious nasty reputation

9.What does the team AMEX refer to in context to Travel?

a)American Express Travel
b)Armani Exchange
c)American Express Credit Card Services
d)American Stock Exchange

10.What is the link that connects producers and consumers so that both benefit?

a)Marketing
b)handling
c)shipping
d)purchasing

11.what do travel agents collect from customers and pay to a cruise line when they book a cruise for those customers?

a)deposits
b)port charges
c)cabin fees
d)commissions

12.While an adventure tour guide is leading a white-water rafting group, a group member falls and breaks an ankle. what are the primary provisions the guide need to help the injured group member?

a)prescription pain medicine
b)map and compass
c)toolbox and flashlight
d)medical kit and cell phone

13.What should travel agency employees do if they enter the office in the morning and notice that a window is open?

a)look for other open windows
b)leave and call the police
c)call the business owner
d)close and lock the window

14.What remains after an airline subtracts all the money that it pays out from all the money that comes in?

a)Expenses
b)revenue
c)income
d)profit

15.What economic factor might cause a violation area to experience a decline in travel and tourism?

a)increase in disposable income
b)increase in gas prices
c)decrease in interest rates
d)decrease in unemployment

16.Which of the following would not affect the accuracy of a sales forecast

a)changes in demand
b)population changes
c)travel agency location
d)new competitors

17.To protect the information maintained in an employees personnel file most travel agencies release that information only

a)to the employee’s family
b)after the employee retires
c)with the employee’s permission
d)if the employee is being promoted

18.Why is consistency important in taking remedial action?

a)so that employees do not suffer server psychological damage
b)so that charges of favoritism can be prevented
c)so that further problems with the employee can be avoided
d)so that employees are aware of behavior that is likely to result in damage

19.Why is it important for tour wholesalers to regularly analyze their cash flow patterns?

a)to calculate taxes
b)to stay out of debt
c)to repay a loan
d)to transfer risk

20.To maintain shopping easier and increase satisfaction, cruise line gift shops may deliver purchases to guest cabins, wrap items, and perform a variety of other activities, collectively known as

a)pre transaction services
b)personal shopping
c)mystery shopping
d)customer service