1. B2B business-to-business B2C – business-to-consumer

LESSON 10: E-mail.

Task 1. A manager is giving his colleagues some advice on how to prevent spam. Complete the sentences with the words in the box.

Mailing list spam email address newsgroups spammers

1. Never ever reply to a Mailing list email or click on a link within the mail – this will lead to more junk email being sent to you. Unsubscribing only confirms you do actually exist, so they’ve hit the jackpot.

2. Don’t let your email address be displayed anywhere on the Internet, including spam, chat rooms or any websites.
3. Never forward a spam to other people - email address might be able to track their addresses too, and you could end up losing friends!
4. Send your emails on a strictly ‘need to know’ basis; don’t include everyone on a spammers unless it is really necessary.
5. Treat your newsgroups like your phone number – don’t give it out randomly. Try to use a different one when shopping online.

Task 2: Language work: Questions
A. Look at the HELP box and then make a question about Sue Clarke for each of her answers
1. How old are you?
I’m 23 years old
2. What is your job?
I’m an online researcher
3. How do you work?
I use the Internet to find information requested by clients
4. How long have you been in this work?
I’ve been doing this job for six months
5. Did you study at university?
I graduated from university in 2006