Task 3 written assignments: Training users: Ex 2-3 page 50; Ex



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Task 3 written assignments:

1. Training users: Ex 2-3 page 50;

Ex. 2

1. smartphone - c - a type of mobile phone that can also data

2. threaded view - d - a way of viewing emails and comment so that all messages in the same conversation are grouped together.

3. tagging - b - adding keywords to a file ( e.g. a document or photograph) to make it easier to find.

4. announcement - g - an important message for many people, giving new information

5. policies and procedures - a - document showing standard ways of doing things in an organisation

6. syncing - f - making the data from two places match, e.g making two calendars match

7. instant messaging - h - a syatem for having - conversations using short written messages on the internet

8. archiving - e - saving an old file in a special place because you don't use it very often but might want to use it later

Ex. 3




Training needs

instant messaging




increasing efficiency




document collaboration




policy and procedure access



finding messaging




smartphone syncing



threaded view



archiving of old message





tagging of messaging



company announcement





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