Satisfaction in Determining Customer Loyalty in the Restaurant Industry The Roles of the Physical Environment, Price Perception, and Customer

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Tourism Research

Journal of Hospitality &

 

http://jht.sagepub.com/content/33/4/487

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DOI: 10.1177/1096348009344212

 2009 33: 487

Journal of Hospitality & Tourism Research

Heesup Han and Kisang Ryu

Satisfaction in Determining Customer Loyalty in the Restaurant Industry

The Roles of the Physical Environment, Price Perception, and Customer

 

 

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International Council on Hotel, Restaurant, and Institutional Education

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Journal of Hospitality & Tourism Research

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487

Journal of Hospitality & Tourism Research, Vol. 33, No. 4, November 2009, 487-510

DOI: 10.1177/1096348009344212

© 2009 International Council on Hotel, Restaurant and Institutional Education