9. 52 Pinellas county 4/07/16 52. 1 System summary



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9.52 PINELLAS COUNTY 4/07/16
9.52.1 SYSTEM SUMMARY
Pinellas County has a type 4, E 9-1-1 system consisting of one Primary PSAP, one Back-up PSAP and 10 Secondary PSAPs as follows:
9.52.1.1 REGIONAL 911 PRIMARY PSAP
Pinellas County has a single Primary PSAP located at the Regional 911 Center in largo. This PSAP Processes 911 calls and direct dispatches for 21 fire and 20 EMS districts. They also process 911 calls for the Sheriff’s Office which provides dispatch services for unincorporated Pinellas County and 19 municipalities. Pinellas County also has 5 law enforcement agencies that are Secondary PSAPs.
9.52.1.2 BACK-UP PSAP
Pinellas County has a back-up PSAP located at the County EMS & Fire Administration Building.
9.52.1.3 CLEARWATER POLICE DEPARTMENT SECONDARY PSAP
The City of Clearwater has a Secondary PSAP located at the Clearwater Police Department. This PSAP direct dispatches law enforcement calls only.
9.52.1.4 LARGO POLICE DEPARTMENT SECONDARY PSAP
The City of Largo has a Secondary PSAP located at the Largo Police Department. This PSAP direct dispatches law enforcement call only.
9.52.1.5 PINELLAS PARK POLICE DEPARTMENT SECONDARY PSAP
The City of Pinellas Park has a Secondary PSAP located at the Pinellas Park Police Department. This PSAP direct dispatches law enforcement calls only.
9.52.1.6 ST. PETERSBURG POLICE DEPARTMENT SECONDARY PSAP
The City of St. Petersburg has a Secondary PSAP located at the St. Petersburg Police Department. This PASP direct dispatches law enforcement calls only.
9.52.1.7 TARPON SPRINGS POLICE DEPARTMENT SECONDARY PSAP
The City of Tarpon Springs has a Secondary PSAP located at the Tarpon Springs Police Department. This PSAP direct dispatches law enforcement calls only.
9.52.2 SYSTEM MANAGEMENT
The Pinellas County 9-1-1 system is under the management of the Board of County Commissioners. The Regional 911 Center Primary PSAP is operated by the Department of Safety & Emergency Services. The responsible fiscal agent is the Board of County Commissioners.
9.52.3 INTERLOCAL AGREEMENTS
The Pinellas County E 9-1-1 system has selective routing thereby eliminating central office overlaps with adjoining counties. Therefore, no specific interlocal agreement is required for adjacent counties.

A Management Control Agreement (MCA) is in place with the Pinellas County Sheriff’s Office for 9-1-1 & 10 digit call handling and processing for their agency. (Attached)

An Inter-local agreement (ILA) is in place with St. Petersburg Police Department for reciprocal back-up communications centers. (Attached)
TABLE 9.52-1
PINELLAS COUNTY SYSTEM DEFINITION
Regional 9-1-1 Primary PSAP


Location

10750 Ulmerton Rd., Largo FL 33778

Number of Answering Positions

53

Total Staff

99

Type of Answering Position

Call taker

Number of Logging Recorders

1 – 112 Channel

Number of Instant Playback Recorders

53

Call Answering Equipment

Airbus DS, Vesta Geo-Diverse Host

9-1-1 Trunks

28

Transfer Lines

28

Tie-Lines - Ringdowns

14

Out-Dial Lines

23

TDD

53 – integrated with Vesta Equipment

Backup PSAP



Location

12490 Ulmerton Road, Largo FL 33774

Number of Answering Positions

10

Total Staff

96

Type of Answering Position

Call taker

Number of Logging Recorders

1 – 72 Channel

Number of Instant Playback Recorders

10

Call Answering Equipment

Airbus DS Vesta Remote

9-1-1 Trunks

10

Transfer Lines

10

Tie-Lines - Ringdowns

5

Out-Dial Lines

23

TDD

10 – integrated with Vesta Equipment

Clearwater Police Department – Secondary PSAP



Location

645 Pierce St, Clearwater FL 33763

Number of Answering Positions

16

Total Staff

48

Type of Answering Position

Call taker

Number of Logging Recorders

1 – 64 Channel

Number of Instant Playback Recorders

16

Call Answering Equipment

Airbus DS Vesta Equipment – Meridian

9-1-1 Trunks

10

Transfer Lines

10

Tie-Lines - Ringdowns

8

Out-Dial Lines

23

TDD

16 – integrated with Vesta Equipment

Largo Police Department – Secondary PSAP



Location

201 Highland Av., Largo FL 33770

Number of Answering Positions

8

Total Staff

27

Type of Answering Position

Call taker

Number of Logging Recorders

1 – 32 Channel

Number of Instant Playback Recorders

8

Call Answering Equipment

Airbus DS Vesta Remote

9-1-1 Trunks

8

Transfer Lines

8

Tie-Lines - Ringdowns

5

Out-Dial Lines

8

TDD

8 – integrated with Vesta Equipment

Pinellas Park Police Department – Secondary PSAP



Location

7700 59 St. N., Pinellas Park FL 33781

Number of Answering Positions

5

Total Staff

14

Type of Answering Position

Call taker

Number of Logging Recorders

2 – 16 Channel

Number of Instant Playback Recorders

5

Call Answering Equipment

Airbus DS Vesta Remote

9-1-1 Trunks

5

Transfer Lines

5

Tie-Lines - Ringdowns

4

Out-Dial Lines

8

TDD

5 – integrated with Vesta Equipment

St. Petersburg Police Department – Secondary PSAP



Location

1300 1 Av. N., St. Petersburg FL 33713

Number of Answering Positions

12

Total Staff

64

Type of Answering Position

Call taker

Number of Logging Recorders

1 – 80 Channel

Number of Instant Playback Recorders

12

Call Answering Equipment

Airbus DS Vesta Equipment – CS1000

9-1-1 Trunks

12

Transfer Lines

12

Tie-Lines - Ringdowns

3

Out-Dial Lines

23

TDD

12 – integrated with Vesta Equipment

Tarpon Springs Police Department – Secondary PSAP



Location

444 S. Huey Av., Tarpon Springs FL 34689

Number of Answering Positions

2

Total Staff

5

Type of Answering Position

Call taker

Number of Logging Recorders

1 – 16 Channel

Number of Instant Playback Recorders

2

Call Answering Equipment

Airbus DS Vesta Remote

9-1-1 Trunks

2

Transfer Lines

2

Tie-Lines - Ringdowns

1

Out-Dial Lines

2

TDD

2 – integrated with Vesta Equipment


TABLE 9.52-2
PINELLAS COUNTY CALL HANDLING
Regional 911Center Primary PSAP


AGENCY

METHOD

VEHICLE

Belleair Fire Dept.

Direct Dispatch

Radio

Belleair Bluffs Fire Dept.

Direct Dispatch

Radio

Clearwater Fire Dept.

Direct Dispatch

Radio

Crash Fire Rescue

Direct Dispatch

Radio

Dunedin Fire Dept.

Direct Dispatch

Radio

East Lake Fire & Rescue

Direct Dispatch

Radio

Gulfport Fire Dept.

Direct Dispatch

Radio

Largo Fire Dept.

Direct Dispatch

Radio

Lealman Fire Dept.

Direct Dispatch

Radio

Madeira Beach Fire Dept.

Direct Dispatch

Radio

Oldsmar Fire Dept.

Direct Dispatch

Radio

Palm Harbor Fire Dept.

Direct Dispatch

Radio

Pinellas Park Fire Dept.

Direct Dispatch

Radio

Pinellas Suncoast Fire Dept.

Direct Dispatch

Radio

Safety Harbor Fire Dept.

Direct Dispatch

Radio

St. Petersburg Fire & Rescue

Direct Dispatch

Radio

St. Pete Beach Fire Dept.

Direct Dispatch

Radio

Seminole Fire Dept.

Direct Dispatch

Radio

South Pasadena Fire Dept.

Direct Dispatch

Radio

Tarpon Springs Fire Dept.

Direct Dispatch

Radio

Treasure Island Fire Dept.

Direct Dispatch

Radio

Belleair Police Dept.

Process 911 Calls

Telephone

Clearwater Police Dept. Secondary PSAP

Call Transfer

Telephone

Gulfport Police Dept.

Process 911 Calls

Telephone

Indian Shores Police Dept.

Process 911 Calls

Telephone

Kenneth City Police Dept.

Process 911 Calls

Telephone

Largo Police Dept. Secondary PSAP

Call Transfer

Telephone

Pinellas County Sheriff’s Office

Process 911 Calls

Telephone

Pinellas Park Police Dept. Secondary PSAP

Call Transfer

Telephone

St. Petersburg Police Dept. Secondary PSAP

Call Transfer

Telephone

Tarpon Springs Police Dept. Secondary PSAP

Call Transfer

Telephone

Treasure Island Police Dept.

Process 911 Calls

Telephone

Pinellas County Sheriff’s Office Dispatches for:


Belleair Police Department

City of Madeira Beach

Gulfport Police Department

City of North Redington Beach

Indian Shores Police Department

City of Oldsmar

Kenneth City Police Department

City of Palm Harbor

Treasure Island Police Department

City of Redington Beach

All Unincorporated Area

City of Redington Shores

City of Belleair Beach

City of Safety Harbor

City of Belleair Bluffs

City of St. Pete Beach

City of Belleair Shore

City of Seminole

City of Dunedin

City of South Pasadena

City of Indian Rocks Beach

City of Treasure island


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