CONCLUSIONS AND LIMITATION
The expected outcome of this study was to encourage the coffee chain store managers to offer special
activities to students. Brand attitude is a direct antecedent of the consumers’ satisfaction. The satisfaction is a
significant determinant of confidence for the customer to revisit. Brand attitude only influences revisit through
satisfaction. Therefore, a good marketing plan is important for students’ consumption. The following limitations
were inherent in the study. First of all, the study was conducted in only one coffee chain store. To overcome this
limitation, future research findings should compare the results attained from different coffee chain stores and private
brand coffee shops. Second, the population in this research was limited to Northern Taiwan. Therefore, the results
from the study may not be generalized beyond this population. A comparison of cross lifestyle student may also be
undertaken to reveal if the results differ from city to city.
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