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CONSUMERS ENVIRONMENTAL CONCERN IN THE L

 
INTRODUCTION 
International tourism plays a significant role in the economic development of many destination countries. It 
becomes an important source of business activities, contributing to income and employment generation. The tourism 
industry, however, is subject to considerable instability of demand (Sinclair, 1999). It is a desirable phenomenon for 
tourist arrivals to keep increasing and contributing to the growth of income and employment. But if the arrivals 
decrease, that could cause an adverse impact on the local economy. Such an adverse effect can be especially 
substantial if a sharp decrease in international arrivals happens to one of the primary tourist markets. Accordingly, 
efforts should be made to alleviate the level of fluctuation in tourism demand. In this respect, the goal of volatility 
management for tourist arrivals from different source countries needs to be incorporated into the tourism planning 
process. That is, a destination country should attract a distribution of nationalities, such that the total level of 
volatility in tourist arrivals is minimized. The instability of demand for international tourism may result from many 
variables, such as changes in exchange rates, prices, economic upheavals, political unrest, and promotional activity 
(Sinclair, 1999). The instability pattern of arrivals can be different by nationality because each country shows 
different sensitivity to the changes of the variables (Board, Sinclair, & Sutcliffe, 1987). Under the situations of 
economic, political, and social changes, different tourist nationalities are associated with different levels of 
volatility, or risk, as measured by the variations in demand. Policy makers who are in charge of the long-term 
development of the tourism industry should make good use of available resources to attract a distribution of tourists 
by nationalities, which will minimize the volatility of tourism demand.
The instability minimizing issue in tourism demand is quite similar to a situation when stock investors try to 
choose optimal portfolios that minimize return volatility. Mutual fund managers decide optimal stock mixes that 
minimize return volatility (risk), based on a financial portfolio theory. In general, the portfolio theory is used in the 
stock market to assist investors in choosing the proportion of their total investment budgets to allocate to different 
securities. Likewise, tourism policy makers may borrow the portfolio theory for deciding optimal market mixes. In 
developing a financial portfolio theory, Markowitz (1952, 1959), the 1990 Nobel Laureate in economics, as a result 
of proposing the theory, suggested that particular combinations of securities could reduce the overall level of 
instability of returns, because each security has a unique level of risk and expected return. He defines risk as a 
variation in return in the theory. Simply put, the portfolio theory recommends that investors construct security mixes 
that have minimum risks for any level of return, or maximum return for any level of risk. In the contemporary 
finance world, the portfolio theory becomes the most popular tool to assist in obtaining the risk-minimizing 
portfolios of securities, given the expected returns of the individual securities. Sets of these optimal portfolios 
comprise an efficient frontier, which specifies the maximum return for any risk level from the investments available. 
Among the optimal points on the efficient frontier, some investors may prefer lower risk, lower return portfolios; 
others, medium risk and medium return portfolios. Still others may choose high risk, high return portfolios. Given 



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