Assessment
a) Example of an authentic task: (including people, context and purpose)
Role-play. Scenario 1
A tourist is inquiring about the contents of a tour dossier at the travel agency. A travel agent
must provide necessary information.
b) Example of an authentic task: (including people, context and purpose)
Scenario 2. A tourist is inquiring about places to do shopping from a tour guide during a tour.
A tour guide gives information about shopping centers in the city describing what they offer.
c) Example of an authentic task: (including people, context and purpose)
Project: Students create a brochure with the information about a tour/hotel/resort/cruise.
Audience: prospective guests. Purpose: to sell the idea.
d) Example of an authentic task: (including people, context and purpose)
Project: Students record a video describing hotel facilities and service. Audience: prospective
guests. Purpose: to sell the idea.
e) possible pedagogical tasks
1. Students watch a video describing a hotel/ tour and answer a True/False test
2. Students do gap filling tests related to travel information.
Potentially useful supplementary materials
Wherever possible teachers should try to use authentic materials. The published sources
below may also be useful. Teachers will need to set aside time to identify and adapt authentic
materials for use in class.
Authentic materials appropriate for this module include the text types mentioned above.
These are all available on the internet or from local industry
A selection of published books:
1. Career Path Tourism, Virginia Evans, Jenny Dooley, Veronica Garza, Express publishing,
2011.
2.
English for International Tourism, Iwonna Dubicka & Margaret O’Keeffe, Pearson Education
Limited, 2003
3. English for International Tourism (new edition), P. Strutt, M. O’Keeffe, I. Dubicka, Pearson,
2015
4. Yates C. St. J. Check In. A Course for Hotel Reception Staff. Audio. Prentice-Hall, 1990.
(English in Tourism Series).
5. Harding K., Henderson P. High Season: English for Hotel and Tourist Industry. Oxford
University Press, 1994.
— 176 p
6. Lawrence J. Zwier, Nigel Caplan, Casey Malarcher. Everyday English for
HospitalityProfessionals (Book and Audio CD) Compass Publishing. Publication date: 2006.
7. O'Hara Francis. Be My Guest. English for the Hotel Industry. Student's Book. Part 1.
Cambridge University Press, 2002
8. O'Hara Francis. Be My Guest. English for the Hotel Industry. Student's Book. Part 2
Cambridge University Press, 2002.
9. O'Hara Francis. Be My Guest. English for the Hotel Industry. Student's Book. Part 3
Cambridge University Press, 2002.
10.
Teleph one English, John Hughes, Macmillan Education, Macmillan Publishers Limited
2006
11. International English for Call Centres; Language, Culture and Empathy, B. Tomalin, S.
Thomas, Macmillan Publishers India Limited., 2009
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