Wiley & sas business Series

   Opportunity Cost  
  The cost of the next-best choice to someone who has picked from a series 
of mutually exclusive options. It represents the option forgone. 
   Organizational Planning  
  The highest level of strategic planning, typically focusing on identify-
ing the markets where the organization will or won ’t compete, targeting 
acquisitions or creating key competencies and cultures. 
   Performance Management  
  The application of technology, process, and psychology to manage behav-
ior and results and facilitate the delivery of strategic and tactical objectives.