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1.3 Features of each type of communication
Interpersonal communication is carried out in those types of communication that involve pragmatic goals and constructive decisions, and the readiness of each partner for adequate behavior. Differs five vie communication rows: informative, persuasive, expressive, suggestive, ritual .
The purpose of cognitive communication is to expand the partner 's information fund, transmit the necessary information, and comment on innovative information.
Communicative forms: lectures and seminars, reports and messages, conversations and consultations, reports, as well as written works (essays, control, term papers, diploma projects, project papers), which allow one to assess the degree of assimilation of the theory of a question and view training programs.
Expected result: mastering new information and applying it in practical activities, introducing innovations and self-development.
The goal of persuasive communication is to arouse certain feelings in the business partner and form value orientations and attitudes; convince the legitimacy of interaction strategies; to do with your like-minded person .
Expected result: attraction of an artner to his position, change of personal attitudes, attitudes, beliefs, reorientation of goals.
The purpose of expressive communication is to form a psychoemotional mood in couples , to convey feelings, feelings, and to induce the necessary action.
Communicative forms: speeches on a special occasion, presentations; Conversations and meetings rallies; stories about the situation, about the company, about the person .
Expected result: changing the mood of the partner, provoking the necessary feelings (compassion, empathy) .
The goal of suggestive communication is to have an inspiring effect on the business partner to change motivation, value orientations and attitudes, behavior and attitudes.
Communicative forms: discussions , meetings, press conferences , debates, advertising, meetings, consultations , training.
Expected result: change in partner behavior , change of attitudes , value orientations.
The purpose of ritual communication is to gain a foothold ement and support Conventional rel Ocean in the business world; preservation of the ritual traditions of the company, enterprise.
Communicative forms: solemn, frame, mourning speeches, ritual acts, ceremonies, rites; holidays, initiations, honors; presentations and solemn meetings.
Expected result: the formation of a feeling of patriotism and national pride; preserving tradi tions , consolidation of new rituals.
Among the various types of communications, in addition to interpersonal, group and mass, mythological and performance communications deserve special attention .
Mythological communication is based on myths. The use of mythological structures allows the communicator to carry out an obviously unconscious influence on the audience .
Performance (performance - performance , performance) communication is based on rituals. Rituals are an important component of the life of any society. They carry symbolically expressed communication messages. Performance communication is often characterized by theatricality with its own rules and roles.
Thus, the listed types of communication make it possible to determine the specifics, correctly use the genre, communicative tools and technologies, obtain the planned result, more effectively prepare for one or another communicative activity, and develop scenarios of verbal and non-verbal behavior in a specific communication situation.
The most important form of human interaction is communication. Depends on how well-built communication is: the effectiveness of negotiations, the degree of mutual understanding between people, employees, the satisfaction of employees with their work, the moral and psychological climate in society, etc. Almost all problems of people in one way or another are associated with communication, i.e. with the process of bringing your ideas, thoughts, feelings to other people. In modern society, one of the key issues is communication. In society, this problem turns out to be that there is a lack of understanding that communication is not just an exchange of information, but a dynamic interpersonal process of the exchange of behavior. Of all the organizational processes of communication, they occupy a pivotal place, since they underlie the life of the whole society. Thus, the concept of communication, the problems associated with the implementation of the exchange of information and types of communications are considered.
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