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Services in
tourism industry
3.1xs.19 Abbosbek Abdug’afforov
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• So, what is the tourism industry? First, it is important to define what is meant by the
‘tourism industry’. Essentially, it refers to all activity related to the short-term
movement of people to locations away from where they usually reside. It is one of
the world’s largest industries and the economies of many nations are driven, to a
large extent, by their tourist trade.
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It is also a wide-ranging industry, which includes the hotel industry, the
transport industry and a number of additional industries or sectors. It is
vital to understand that the tourist industry is linked to movement to
different locations, based not only on leisure, but also business and some
additional travel motivators.
With that being said, according to the most common definitions, the
tourism industry does not cover activities related to travel where the person
intends to stay in their destination for longer than one year. As an example,
this means that expatriates and long-term international students are not
technically classed as tourists.
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1) Transportation
The transportation sector is concerned with helping tourists to get where they
need to go, via the provision of transport. This may include providing them with
the means to get to their intended holiday destination in the first place, but may
also include assisting them with getting around after they arrive at their
destination.
Included within this sector are services related to road, rail, air and sea travel.
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Airline Industry
The airline industry plays a vital role in the modern travel industry,
providing passengers with access to both domestic and overseas flights,
allowing them to quickly reach their intended destinations via
commercial aircraft. Airline services are generally divided into scheduled
and chartered flights.
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Car Rental
For many tourists, having access to a car is an important part of their
tourist experience, ensuring they have the freedom to explore and travel
freely. Car rental services provide this kind of access and often operate
in close proximity to airports, or even in partnership with particular
airlines or travel companies.
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Water Transport
As the name suggests, the water transport sub-section is concerned
with movement across the water. This includes things like ocean liners
and ferry transport, where the objective is usually to get passengers
from A to B, but also includes cruise liners, where being on the cruise
liner itself forms the main part of the travel experience.
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Coach Services
Coach and bus services are an important part of the tourism industry,
offering long-distance travel, assisting airport passengers with travel to
their accommodation, taking groups of tourists on day trips to local
attractions or popular tourist destinations, and offering access to other
nearby towns and cities.
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Spacecraft
A new element of the transport sector – and one that will become
increasingly important in the years ahead – involves the use of
spacecraft to carry tourists into space. Indeed, Virgin Galactic, recently
sent the VSS Unity spaceplane into outer space and is planning to offer
commercial flights to ‘space tourists’ in the near future.
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Accommodation
The accommodation sector is central to the travel
and hospitalty industry, because people travelling to different areas
require somewhere to stay, rest, sleep and unwind. In fact, by many
definitions, a tourist is only classed as such if their stay exceeds 24
hours and they use some form of overnight accommodation.
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Hotels
Hotels are the most obvious and popular form of accommodation for
tourists and the hotel industry is inextricably linked to the tourism
industry. Put simply, hotels provide paid lodgings for guests. With that
being said, aside from beds and other essential facilities, the services
they provide can vary quite drastically.
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Camping
Camping is the practice of staying outdoors overnight, in a tent or similar
type of shelter. While tourists may opt to camp in public areas,
commercial camp sites are extremely popular and often more
convenient. These commercial sites will typically charge for access, but
will also provide additional facilities or utilities.
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Bars & Cafés
Bars and cafés are an important part of the local economy in many
travel destinations, offering tourists a more relaxed location to consume
refreshments, drink alcohol and socialise with locals or other tourists.
They tend to be smaller than restaurants and may have a theme or
serve a fairly general range of products.
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Thanks for your attention
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