The standard for project management



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PMBOK Guide (6th Edition)

Performance reviews. 

Performance reviews measure, compare, and analyze the quality metrics defined by the 

Plan Quality Management process against the actual results.

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Root cause analysis (RCA). 

Described in Section 8.2.2.2. Root cause analysis is used to identify the source 

of defects.

8.3.2.3 INSPECTION

An inspection is the examination of a work product to determine if it conforms to documented standards. The results 

of inspections generally include measurements and may be conducted at any level. The results of a single activity can be 

inspected, or the final product of the project can be inspected. Inspections may be called reviews, peer reviews, audits, 

or walkthroughs. In some application areas, these terms have narrow and specific meanings. Inspections also are used 

to verify defect repairs.

8.3.2.4 TESTING/PRODUCT EVALUATIONS

Testing is an organized and constructed investigation conducted to provide objective information about the quality 

of the product or service under test in accordance with the project requirements. The intent of testing is to find errors, 

defects, bugs, or other nonconformance problems in the product or service. The type, amount, and extent of tests 

needed to evaluate each requirement are part of the project quality plan and depend on the nature of the project, time, 

budget, and other constraints. Tests can be performed throughout the project, as different components of the project 

become available, and at the end of the project on the final deliverables. Early testing helps identify nonconformance 

problems and helps reduce the cost of fixing the nonconforming components.



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Part 1 - Guide

Different application areas require different tests. For example, software testing may include unit testing, integration 

testing, black-box, white-box, interface testing, regression testing, Alpha testing, etc. In construction projects, testing 

may include cement strength, concrete workability test, nondestructive tests at construction sites for testing the quality 

of hardened concrete structures, and soil tests. In hardware development, testing may include environmental stress 

screening, burn-in tests, system testing, and more.

8.3.2.5 DATA REPRESENTATION

Data representation techniques that can be used for this process include but are not limited to:

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