The standard for project management



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PMBOK Guide (6th Edition)

Quality metrics.

 Described in Section 8.1.3.2. Quality metrics are verified as part of the Control Quality process. 

The Manage Quality process uses these quality metrics as a basis for the development of test scenarios for the 

project and its deliverables and as a basis for improvement initiatives.

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Risk report. 

Described in Section 11.2.3.2. Risk report is used in the Manage Quality process to identify sources 

of overall project risk and the most important drivers of overall risk exposure that can impact the quality objectives 

of the project.

8.2.1.3 ORGANIZATIONAL PROCESS ASSETS

The organizational process assets that can influence the Manage Quality process include but are not limited to:

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Organizational quality management system that includes policies, procedures, and guidelines;



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Quality templates such as check sheets, traceability matrix, test plans, test documents, and others;



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Results from previous audits; and



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Lessons learned repository with information from similar projects.




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Part 1 - Guide

8.2.2 MANAGE QUALITY: TOOLS AND TECHNIQUES

8.2.2.1 DATA GATHERING

A data-gathering technique that can be used for this process includes but is not limited to checklists (see Section 

11.2.2.2). A checklist is a structured tool, usually component-specific, used to verify that a set of required steps has 

been performed or to check if a list of requirements has been satisfied. Based on the project’s requirements and 

practices, checklists may be simple or complex. Many organizations have standardized checklists available to ensure 

consistency in frequently performed tasks. In some application areas, checklists are also available from professional 

associations or commercial service providers. Quality checklists should incorporate the acceptance criteria included in 

the scope baseline.

8.2.2.2 DATA ANALYSIS

Data analysis techniques that can be used for this process include but are not limited to:

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