The skills you need guide to interpersonal skills

 
Showing Optimism
As with confidence, charismatic people are, or have the ability to appear, 
optimistic.
This means they try to see the best in other people, situations and events, 
and usually remain cheerful and ‘bubbly’. Charismatic people have the 
capability to encourage others to see things as they do, and can therefore 
enthuse others and make them feel more optimistic.
Positive thinking and optimism can be powerful forces for successful 
negotiation and problem-solving.
Being an Emotional Player
The ability to appear confident and/or optimistic, even when you are not, 
requires a certain amount of ‘acting’.
Although charismatic people are very good at showing their true emotions 
when this works to their advantage, they are usually also good at masking 
or acting in a way that makes others believe what they see. The analogy of a 
swimming swan is a good one: calm and serene on the surface but with a lot 
of hidden activity out of view to the casual observer.

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ADVANCED COMMUNICATION SKILLS